“The Linux of social media”—How LiveJournal pioneered (then lost) blogging
Last April, famed creator and hero-assassin George R.R. Martin introduced that he became hoisting his historic blog from his moldering LiveJournal onto his personal website. For informal Game of Thrones lovers, it become a minor hiccup at nice—maximum clicked the new hyperlink and in no way appeared again. For a positive strata of fans, but, this became a far extra momentous move. Described as “the closing holdout” by means of longtime LiveJournal volunteer-turned-worker Janine Costanzo, Martin’s weblog become possibly the as soon as-blogging-large’s ultimate bond to the arena of brilliant pop culture. So even as the writer may additionally never end his most loved literary series, his simple act of Web web hosting logistics clearly marks the quit of an era.
Growing up at the Web at the dawn of the social media age (circa 2007), it felt like all of the connectivity-obsessed sites forming the burgeoning middle of the brand new Internet had been haunted by means of a dwindled spectre called LiveJournal. As a teen, I by no means definitely knew all of us who had one, however I heard whispers and rumors approximately drama on the provider all of the time. And based on candid conversations with a number of the figures who made LiveJournal what it became, it turns out that influence isn’t some distance off. LiveJournal, or LJ, as its customers lovingly called it, turned into a distinctive sort of social media carrier, one this is almost unrecognizable in a world dominated by the anonymity-shattering energy of a Facebook or Twitter. But, as many of its former employees attest, LJ ultimately had the possibility to grow to be this sort of “2d-technology” social behemoths. Instead, a cussed userbase and questionable business choices harried the ones ambitions. And now, Martin’s contemporary figurative casualty—the severed LiveJournal—serves as a short reminder of the platform’s ascendance and the decisions that delivered this running a blog icon crashing down.
Built from the dorm
Like many eventual household names in tech, LiveJournal commenced as a one-man venture on a lark, driven by a techy teenager with an excessive amount of time on his palms. As founder Brad Fitzpatrick recalls, in 1998, once you have kicked off America Online for messing with its service too much, he controlled to convince a nearby ISP to allow his personal internet site to use the Common Gateway Interface protocol. The circulate allowed him to write down custom scripts that would produce dynamic items on his page, including his actual age in seconds, counting ever upward with every refresh. The novelty of these dynamic items astounded Fitzpatrick, to the point that he ultimately made a one-line textbox that floated above his computer’s Start bar so he could type in and put up to his website.
“It didn’t actually have a publish button,” Fitzpatrick remembers. “It was simply the Enter button. My early LiveJournal posts were stuff like ‘going downstairs to get a Coke,’ or ‘I’m bored.’ It was very much like early Twitter.”
After giving the script to a handful of pals, Fitzpatrick realized that every replace he made intended that he’d need to hand it out all over again, so he permit his buddies piggyback off his server for ease of use. When Fitzpatrick soon went to university at the University of Washington, the script spread with him. He finally got his whole ground of his dorm posting, in conjunction with pals in one-of-a-kind states. The provider grew organically from there.
These handful of early users formed the functionality of the website with their behavior. For instance, when buddies commenced complaining approximately the unsheared “walls of text” that some of their friends would post, Fitzpatrick delivered a “submit” button so they could space out their paragraphs. There become no way to respond to other humans’s output first of all, regardless of how insipid—until, of direction, Fitzpatrick determined that he desired to make amusing of one in every of his buddy’s posts. He next introduced inside the remark capability just to submit “a snarky-ass remark.”
“Everything changed into like that,” Fitzpatrick says. “Current mood, present day track, profile photos—it was all screwing round and seeking to add whatever new matters we may want to do or what the Web supported on the time.”
At a positive point in his university profession, across the year 2000, Fitzpatrick realized that LiveJournal had grew to become from a amusing way to mess around with CGI scripts into some thing coming near an real enterprise. “At that point,” he recollects, “the challenge became: preserve the rattling issue alive.” So, as he approached graduation and the popularity of the web page persevered to mount (plus the value of the servers kept spiraling ever upward), he started to surprise if he needed to hire some people to help him keep the web page from falling over each week.
That’s while he met Lisa Phillips, a systems administrator at a local DSL employer in Seattle. She occurred to make a LiveJournal post right as Fitzpatrick become seeking to move his embattled servers out of his dorm room. “A bunch of us have been LiveJournal users on the organisation,” says Phillips. “So, I just reached out to him and said, ‘I don’t realize you, however we have room.’ It was actually a rack in a closet, however we had room.”
Needing to hire a complete-time sysadmin, Fitzpatrick approached Phillips with the activity in 2001. Because they had been both 21 on the time and he had never employed everybody earlier than, Fitzpatrick introduced his dad alongside to help assemble something approaching a proper interview process. “It turned into enormously professional,” Phillips says. “And I got the activity. I became the first character paid to paintings at LiveJournal as a sysadmin for the whole web site.”
As Phillips recollects, retaining LiveJournal on line on the time became a 24-hour-a-day activity, with brutal hours and an ever-expanding nexus of obligations. (Within the first two years following Phillips’ hiring, LiveJournal eclipsed the a million consumer mark—years later, after social media had end up extra common, that same feat took Twitter almost years as well). Fitzpatrick and different early LiveJournal programmers lived in Fitzpatrick’s fatherland of Beaverton, Oregon, however the web page’s servers have been nestled in downtown Seattle with Phillips—three hours away. It evidently fell to her to carry out the very physical information center paintings of “racking and stacking” systems and servers to make sure that the web page might run nicely (or, as a minimum live on line). And considering Fitzpatrick became her best backup, and the web page usually ran over ability, Phillips basically stayed in contact with him each day, to the quantity that she might textual content him if she was going to a film for a few hours. Despite the laborious situations, she believed inside the challenge of LJ, and that saved her going via lengthy weekends and evenings.
“All the groups I labored for were about the exhilaration and opportunity of what it’d be like whilst you could shape communities without the trouble of the physical,” she says. “I don’t forget I become having a completely difficult week, and I changed into saying I ought to quit and go paintings at a pizza location, or something like that. And my sister-in-regulation informed me with tears in her eyes that LiveJournal saved her existence. She become a new mom, she had this community of latest mothers who are dwelling in communities which might be virtually homogenous, and that they had been a network of mothers which are liberal and tattooed and feature distinct ideas than our community. She said it can be lonely being a mom, and getting access to those groups are the most effective matters that stored them collectively. She stated if I hadn’t been doing the work to keep it alive, she didn’t understand what her lifestyles could were like. And that kept me going.”
As the web site grew well into the ’00s, the quantity of volunteers that each knowledgeable new customers and policed the web page for toxicity swelled. Once again, worries over the business enterprise’s sustainability commenced to dog the site, specially in regard to the founder’s ever-expanding listing of duties. While he most effective definitely wanted to construct features for the website online, he ended up balancing as many hats on his head as he may want to manage: responding to person emails, negotiating web hosting contracts, and trying to shore up the budding platform’s profits streams, as an example. “I turned into awful at delegating, and I turned into continuously on the verge of burning out,” says Fitzpatrick. “It felt like every day I become bouncing around combating whatever fires there were, on the grounds that we had been all pretty tons programmers there.”
With the core dozen-or-so LiveJournal group of workers ate up with simply maintaining the web site afloat, it often fell to the volunteer guide body of workers to set web page policy. And this shape should now and again motive the fires to flare up even greater.
“The hassle with the web page turned into that we had been a very younger group, and no person had any revel in with undertaking management,” says Denise Paolucci, who led the volunteer aid crew at LJ for several years (she later co-founded the Livejournal code fork Dreamwidth). “We had been simply making it up as we went along. I suppose Brad [Fitzpatrick] just desired to application. We had troubles in the ones days due to the fact what were given constant became based totally on who yelled the loudest at Brad maximum lately. Friends would inform him approximately a trouble that they were having, and he’d try to restore it. But as it turned out, perhaps the help group have been requesting that little alternate for a long time, and the volunteers might experience annoyed, due to the fact they desired it performed slightly in a different way. If we didn’t put into effect things in precisely the way that users had been inquiring for, we’d have troubles.”
Eventually, Fitzpatrick bored with the pseudo-control role he had unwittingly thrust upon himself and bought his business enterprise (called Danga) to Six Apart in early 2005. At the time, Six Apart turned into a small software enterprise satisfactory regarded for authoring the running a blog software TypePad.
In retrospect, Fitzpatrick says concerns approximately the increasingly aggressive business landscape around proto-social media web sites like WordPress (set up in 2003) and Blogger (round because 1999) also contributed to his decision. (For an concept of the extra landscape: Facebook was based a yr earlier in 2004; Twitter might comply with in 2006.) But at his platform’s height in the mid-aughts, LiveJournal changed into a titan of blogging, boasting over ten million accounts. Multiple human beings Ars spoke with gestured to the web site’s largest community, the celebrity gossip web page “Oh No They Didn’t” (ONTD) as a beacon of the website’s impact. As former LiveJournaler Abe Hassan puts it, even as larger social media platforms began to outgrow them, superstar deaths might still convey so much site visitors to ONTD that the site would crash, beginning with Heath Ledger’s tragic end in 2008. The web page additionally broke numerous massive-price tag (but now forgotten) tabloid memories of the technology, which includes Jamie Lynn Spears’ pregnancy (news of which changed into later picked up by larger retailers).
As early worker Janine Costanzo recalls, staff sentiment surrounding the purchase become high. Some was hoping that Six Apart could be able to provide a sturdy roadmap for preserving the provider alive for the long haul. Better yet, the capital infusion allowed the organization to hire longtime volunteers like Costanzo and Hassan as full-time employees, which helped increase morale. But as time went on, it have become apparent that the paymasters at Six Apart didn’t quite apprehend a way to navigate the calcified core of LiveJournal users that reared returned at every change that the organisation desired to make, specifically while it came to cash glide.
Multiple subjects factor to a specific kerfuffle as an example of LiveJournal’s rowdy userbase in movement: a 2006 controversy over bare breasts in user icons that the personnel dubbed their “Nipplegate.” According to Paolucci, all of it commenced whilst a trollish user set their default person icon to a picture of The Golden Girls’ Bea Arthur photoshopped on the pinnacle of a naked woman. Since your default icon was utilized in seek indexing, the web page-extensive policy disallowed nudity on it, though it changed into great someplace else. The group requested the consumer to eliminate it—however in preference to complying, the consumer decided to begin reporting any nudity he noticed on fellow user icons, lots of which belonged to a seasoned-breastfeeding organization that liked to show off their youngsters breastfeeding as a part of their icons. The LiveJournal crew recognized this behavior as malicious reporting, however they felt handcuffed through their very own regulations. Soon, the breastfeeding agencies have been requested to get rid of their icons as nicely, resulting in a countrywide PR nightmare for Six Apart. At least one predominant activist organization protested outside their workplaces.